Delivery & Return
Collect a basket worth more than 99$ and get free delivery to your door.
Delivery Options Overview
Delivery Services
We are committed to providing fast, reliable, and affordable delivery options tailored to your needs. Choose the option that suits you best:
- Delivery Inside Beirut
Enjoy quick and efficient delivery within Beirut for a flat rate of $3. - Delivery Outside Beirut
For areas outside Beirut, we offer delivery services at a reasonable rate of $4. - Free Delivery on Orders Over $99
Shop more and save! We are happy to offer free delivery for orders with a total value of $99 or more.
Delivery Time
All orders will be delivered within 2-5 working days to ensure you receive your items promptly.
Whether you’re shopping for essentials or treating yourself, we ensure your order reaches you promptly and affordably. Thank you for choosing us!
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
Exchange & Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with the items you received, we offer an easy exchange and return process:
- Eligibility for Returns or Exchanges
- Items must be returned within 14 days of receiving your order.
- Products must be unused, in their original condition, and with all tags and packaging intact.
- How to Initiate a Return or Exchange
- Contact our customer support team with your order details and reason for return or exchange.
- You will receive further instructions on how to proceed.
- Refunds
- Once your return is approved, refunds will be issued to your original payment method within 7-10 business days.
- Please note that delivery fees are non-refundable.
- Exchange Process
- If you wish to exchange an item, we will process the replacement once we receive the original product in acceptable condition.
If you have any questions or need assistance, please don’t hesitate to reach out to our customer support team. We’re here to help ensure your shopping experience is seamless and enjoyable.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
